LCCC – Billing Statement Flow: A Story of Clarity and Confidence
When I joined LCCC, the billing process was both critical and fragile. Operators reconciled millions in renewable‑energy payments using PDFs that captured data at…
Yubl – Designing in the Absence of a Brand
In 2015, Yubl was a UK-based social messaging startup trying to carve out a space in a market dominated by WhatsApp, Snapchat, and Facebook…